Last Updated: May 2026
At Lucky Block Casino, we are fully committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website and use our services.
1. Introduction
This Privacy Policy applies to all users of Lucky Block Casino. By using our platform, you consent to the practices described here. We operate in compliance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).
2. Information We Collect
We may collect the following types of information:
- Personal Identification Data: Name, email address, date of birth, country of residence, and ID documents (for verification)
- Account Information: Username, password, and communication preferences
- Financial Data: Wallet addresses, transaction history, and deposit/withdrawal details
- Technical Data: IP address, browser type, device information, and usage data
- Gaming Data: Game history, bets placed, and winnings
3. How We Use Your Information
We use your data for the following purposes:
- To create and manage your gaming account
- To process deposits and withdrawals
- To provide customer support and respond to your requests
- To offer and manage bonuses, including the Lucky Block casino bonus
- To improve our website and personalize your experience
- To comply with legal and regulatory obligations (KYC/AML)
- To send important account notifications and promotional offers (you can opt-out anytime)
4. Sharing of Your Information
We may share your data only in the following cases:
- With licensed game providers and payment processors (as necessary for service delivery)
- With regulatory authorities when required by law
- With trusted service providers under strict data processing agreements
- In case of merger, acquisition, or sale of assets (with appropriate protections)
We never sell your personal data to third parties for marketing purposes.
5. Cookies and Tracking Technologies
Lucky Block Casino uses cookies and similar technologies to:
- Enable essential website functionality
- Analyze site traffic and improve user experience
- Personalize content and offers
- Prevent fraud and ensure security
You can manage your cookie preferences through your browser settings at any time.
6. Data Security
We implement industry-standard security measures including SSL encryption, firewalls, and regular security audits to protect your personal and financial data. Access to your information is strictly limited to authorized personnel.
7. Your Rights (GDPR)
As a player in Germany or the EU, you have the following rights:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure (“right to be forgotten”)
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
To exercise any of these rights, please contact our support team.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
9. International Data Transfers
Some of our service providers may be located outside the EU. In such cases, we ensure appropriate safeguards are in place to protect your data.
10. Children’s Privacy
Lucky Block Casino is intended for users aged 18 and over. We do not knowingly collect data from children under 18.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes via email or website announcement.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact our Data Protection Officer via live chat or by email.
Email: support@luckyblock.com